Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

• Account Information: Name, email address, company name, password, and other registration details.
• Profile and Content: Any information you submit, upload, or enter into the platform (e.g., documents, notes, analysis).
• Payment Information: If applicable, billing address, payment method, and transaction history (processed securely through third-party payment providers).

B. Information We Collect Automatically

• Usage Data: Pages visited, features used, links clicked, and timestamps.
• Device and Technical Data: IP address, browser type, operating system, device identifiers, and referral URLs.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar tools to remember your preferences, improve functionality, and analyze usage.

C. Information from Third Parties

We may receive information about you from third-party services (e.g., analytics tools, payment processors, or your employer if using an enterprise account).

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve the Services.
• Process payments and manage billing.
• Respond to inquiries, support requests, and feedback.
• Customize the user experience.
• Detect, prevent, and address security or technical issues.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share it in the following situations:

• Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.
• Legal Requirements: When required by law, regulation, legal process, or government request.
• Consent: When you explicitly agree to sharing.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing or receiving a copy of your data.
• Correcting inaccurate or incomplete data.
• Requesting deletion of your data.
• Opting out of certain communications.

To exercise these rights, contact us at privacy@askprometheus.com.

6. Security

We use industry-standard safeguards to protect your information, but no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Cookies and Tracking

You can manage or disable cookies in your browser settings. Note that some features of the Services may not function properly without cookies.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children's Privacy

Our Services are not intended for individuals under 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

AskPrometheus LLC
Email: privacy@askprometheus.com
Address: 4469 23rd St, San Francisco, CA - 94114